Cancellation & Refund Policy
At Vaishnav To Vaishnav Business Organization (v2vbn.org), we strive to provide the best service possible. This Cancellation and Refund Policy outlines the terms under which cancellations and refunds are handled.
Order Cancellation
Orders can be cancelled under the following conditions:
- Requests for cancellation must be made within 24 hours of placing the order.
- Orders can only be cancelled before they are dispatched or processed for shipping.
- To request a cancellation, please email us at admin@v2vbn.org with your order ID.
Refund Policy
Refunds will be issued under the following conditions:
- If the order is cancelled before shipment, a full refund will be processed.
- If the product delivered is incorrect or defective, we will initiate a return and process a refund after verification.
- Refunds will be credited to the original payment method within 7–10 business days after approval.
Non-Refundable Items
The following items/services are non-refundable:
- Products that have been used or damaged by the customer.
- Custom-made or personalized items unless defective.
- Digital downloads or services that have already been rendered.
How to Request a Refund
To initiate a refund, please contact us at:
- 📧 Email: admin@v2vbn.org
- Include your Order ID, reason for refund, and supporting documents (if applicable).
Policy Updates
We reserve the right to update or modify this Cancellation and Refund Policy at any time. Changes will be posted on this page.